When I first took over this new delivery route to the South Towns, I was somewhat puzzled by the way I was treated.\u00a0 It seemed that the pharmacy workers I met had an attitude of distance, mistrust, and coldness, almost conveying to me the feeling that I was not even welcome in their store.\u00a0 The technicians responsible for checking in the order would sometimes ignore me or make me wait on some paperwork detail I needed.\u00a0 It was a disheartening feeling and I was saddened that I had even changed to a different route.<\/p>\n
On my last route into Lockport, almost everyone I met greeted me with warm smiles and inquisitive talk of my well-being.\u00a0 We would chat about the weather, how our day was going, and later after I knew them better what our children and grandchildren were up to.\u00a0 I introduced one person to Geocaching \u2013 which became our prime topic of conversation \u2013 and another has a golf tournament as a memorial to her father, and I have played in that the last two years.\u00a0 I always left their stores with a warm feeling and friendly good-byes.<\/p>\n
As I began to gather information from my fellow workers and new customers, it became apparent what was happening and how it had happened.\u00a0 The driver on the route before me developed an attitude that the store personnel and he were always in conflict.\u00a0 If the workers in the pharmacy were busy and couldn\u2019t check in his order immediately, he would get mad and threaten or leave without completing the delivery.\u00a0 He always thought everyone was out to get him, make him wait, or somehow make his job miserable.\u00a0 It became a competition about who could mistreat whom the most.<\/p>\n
There is an old saying, something about \u2018flies\u2019 and \u2018honey\u2019, that really is true.\u00a0 After I was on the new route for a few days and once I got to know them and they got to know me, the job became immensely more satisfying.\u00a0 I always have a smile and a friendly greeting for everyone I meet during the day.\u00a0 If there is anything I can do to make their job easier, I try to do it.\u00a0 If they are busy and can\u2019t get to me right away, I tell them that I understand and it\u2019s all right.\u00a0 And I always leave by saying their name in a sincere\u00a0 thank you and a friendly goodbye.<\/p>\n
Now, I\u2019m not saying that I\u2019m a pushover and subservient in my job.\u00a0 Everyone can have a bad day.\u00a0 Sometimes things go wrong and something happens that\u2019s just not right.\u00a0 They know when I\u2019m not happy with a certain situation, and I make sure they realize that a delivery person\u2019s time is important too.\u00a0\u00a0 But mostly now they can\u2019t do enough for me.\u00a0 A lot of the time it seems like they fall all over themselves just to help me out.\u00a0 When I roll in with my dolly, I hear \u201cDale\u2019s here\u201d, and they rush to check in my delivery.\u00a0 The ladies at Wegmans always give me a coupon for coffee and an independent pharmacy offers me candy and drinks every day.\u00a0 I can now say that I am friends with everyone on my route and happy to see them everyday.<\/p>\n
I\u2019d like to think the world would be a better place if we looked more for the good in people instead of the bad.\u00a0 I guess both sides of politics would work better if we…opps, that\u2019s a topic for another post.<\/p>\n","protected":false},"excerpt":{"rendered":"
When I first took over this new delivery route to the South Towns, I was somewhat puzzled by the way I was treated.\u00a0 It seemed that the pharmacy workers I met had an attitude of distance, mistrust, and coldness, almost conveying to me the feeling that I was not even welcome in their store.\u00a0 The […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-73","post","type-post","status-publish","format-standard","hentry","category-pieces"],"_links":{"self":[{"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/posts\/73","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=73"}],"version-history":[{"count":5,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/posts\/73\/revisions"}],"predecessor-version":[{"id":76,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=\/wp\/v2\/posts\/73\/revisions\/76"}],"wp:attachment":[{"href":"https:\/\/dalelafferty.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=73"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=73"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dalelafferty.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}